We believe that nail services should last more than just a few days. That is why we have chosen gel nail polishes as our signature products.
Durable, healthier products that help our clients to stay polished. Our professional standards mean that your satisfaction is guaranteed at every visit.
Our Gel Polish Guarantee: If your gel polish lifts during the 2 weeks after your service, we will fix it for free. That simple.
Here is how the process works.
1) Contact us as soon as it begins to lift. This must occur within the first 14 days after your service.
2) Make an appointment, prefer with the nail professional you received your service from.
3) When you come in, we will evaluate your nails to determine why the lifting occurred and re-apply the product to the affected nail.
We stand behind the quality of our application. Over the past 3 years of working with the gel products we know that on occasion the application process does not meet the quality that we all desire. Our guarantee gives us the opportunity to make sure that you are satisfied with the beauty of your hands and feet.
YOUR NAILS ARE JEWELS, NOT TOOLS.
Although these products are very durable allowing for the use of hands in ways you would never consider with regular polish, the gel applications are not intended to protect the nail from out of the ordinary use.
We are the professionals at creating beautiful hands and feet. We can certainly assist you in restoring and refining the beauty of your nails.
However the 2 week guarantee does not cover the following:
Excessive Forces Applied to Nails
We have discovered that on rare occasions, the nail beds of some clients have excess oil that results in an inadequate connection of the gel polish with the nail.
As a result, this situation results in chronic lifting, usually after the first few days. We recognize that in this case, the nail gel cannot be represented as doing what we say it will, and so we recommend a classic manicure with OPI or Essie nail polish.