Salon Polices

NO-SHOW & CANCELLATION

We love our staffs and we know you do to! We also understand that sometimes it is necessary to reschedule or cancel appointments.  We kindly ask that you give us a 24-hour notice if you must cancel an appointment. Cancellations made less than 24 hours in advance will be charged $25-$50 for the time of services booked. Any “no-shows” will be charged 50% of the services booked.

 

When a No-Show/Late Cancellation occurs, it takes large blocks of time that impact our staffs and other guests. We understand that sometimes things happen, however, we try to respect our staffs’ time as much as we try to respect yours.

 

CHILDREN

As a community focused salon, Royal Essence welcomes families and children. However, due to safety considerations, children, ages 8 and under, are not permitted in the salon if they are not receiving a service. 

We kindly request ONLY those receiving services be present in the service areas. Older children, (12+) capable of sitting quietly and unsupervised, may wait in the provided seating area. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind.

 

SPECIAL CONSIDERATIONS

Please notify our reservations specialist before booking your treatments if you have high blood pressure, allergies, any other physical ailments or disabilities, or if you are pregnant. If you have any concerns at all, please let us know. If at any time during your services you experience discomfort, please alert your service provider immediately.

 

GUARANTEE

Although we do not give cash refunds, all services have a limited time guarantee. If for any reason you are not satisfied, the service you received will be redone at no expense!

 

PAYMENT & GRATUITIES

We accept cash as well as all major credit cards including MasterCard, Visa, and Discover. Personal checks are not accepted and we do not give cash back on credit card charges.

Gratuity is not included in the service fees listed on our price list. Gratuity is not accepted on credit cards; however, we do accept gratuity made in cash.

 

 

 Thank you for your consideration!

Features & Specials

Introducing Our Best Anti-Aging Facial with 24 Karat Gold Rejuvenation Mask 
 Photo

Introducing Our Best Anti-Aging Facial with 24 Karat Gold Rejuvenation Mask

An intense anti-wrinkle protector that has amazing skin-firming effects, the 24k Gold Mask nourishes the skin to help revive natural youthful vibrancy, visibly reduce the appearance of fine lines, combat free radicals, and enhance skin rejuvenation. Ingredients: Corn Starch, Kaolin, Sodium Alginate, Gold Powder, Hydrolyzed Collagen, Solum Diatomene, Ascorbic Acid, Glutathione, Tocopheryl. Purpose: For all skin types. Powerful anti-wrinkle elements firm, revitalize, and nourish the skin. Mention this ad to get Free Paraffin Hand Treatment.             

A Gift for the New Mom Photo

A Gift for the New Mom

Give your loved one a special moment away with this special gift certificate for a service of her choice. Our well trained staff will pamper her and remind her of the days before screaming babies and sleepless nights. She will come away refreshed and rejuvenated, ready to come home to her new child. 10% discount for any gift certificate or gift package of $50 or more.

ANH VU Photo

ANH VU

Eyelash Extension Master Stylist/ Esthetician/ Micro Blading Artist-VA Estheticians Licensed -Lavish Lashes Certified -VA Permanent Make-up Licensed- VA Microblading Certified.