We hope that you will not need to cancel your appointment. We do our best to meet your scheduling needs and request that you adhere to our cancellation policy. Unless otherwise stated, we require 24 hour notice for cancellations and rescheduling appointments. Failure to cancel or reschedule within this time frame will result in a charge of $25. Upon the 3rd instance of a late cancellation or “no show” you will be required to pre-pay for appointments, or you may gladly go to a walk in basis.
Royal Essence Beauty Spa is primarily a “by appointment” business, therefore, last minute cancellations can have a great impact to our business and that of our technicians. Because of this deposits are required on parties and multiple services. Deposits can be cash, check or credit card and the amount charged will be applied toward the services on the day of your appointments.
A deposit of 50% of the total service is required for any spa package or multiple appointments.. Packages for more than one person will be considered a spa party. All packages and multiple services require 48 hours notice for cancellation. No refunds are given on cancellations with less than 48 hours notice.
Gratuities accepted by CASH or CHECK, Venmo, Apple pay only! Thank you!